Shipping Policy
SHIPPING + DELIVERY
- All domestic shipping is fulfilled by local shipping companies.
- International orders can be placed through our website as our website currently accepts domestic and International orders but only in Europe. If you need the product to be shipped overseas, please contact us.
- Delivery costs at 3.99-7 euro for orders under 50 Eur.
- We offer free delivery on orders over 50 Eur.
- Delivery time varies by country. EU: 2-8 working days
We aim to process and dispatch all regular orders within 1-2 working days from the receipt of your order confirmation and payment. Delivery time
Once an order is dispatched you will receive a notification email with a tracking number.
If you have any trouble tracking your parcel, please contact us at support@samapura.shop
In the event of an order being returned to us due to an incorrect delivery address provided by the customer, or if left unclaimed, the full cost of redelivery is the customer’s responsibility. Orders reshipped to customers as one-time courtesy are considered final sale and are not eligible for return or exchange.
Please note that we can only process orders with the payment method “advance payment” after receipt of payment.
All orders come from Europe. For this reason, there are no customs duties or import taxes within the EU. However, these may apply outside the EU.
HOW YOUR ORDER WILL ARRIVE?
- Your order will be dispatched in an unbranded external box/envelope.
- Jewelry is packaged in a branded Samapura pouch.